EXCHANGE POLICY 

We do not allow cash refunds ever. Smoking accessories, $5 & $7.49 DVDs & lingerie purchases are final . NO EXCHANGES ON ANY ITEM THAT HAS HAS COME IN CONTACT WITH INTIMATE AREAS OF THE BODY. Exchanges will be provided for physically defective toys & DVDs that meet all of the following conditions: (1) Item is accompanied by undamaged packaging & receipt; (2) Item is returned to store employee within 7 days of purchase; and (3) Item proves defective when tested. An exchange will be provided for the same item. If the item is not in stock, an in-store credit will be issued that may only be used on the same day.